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Our Stories


View All Case Studies Client Testimonial

Overcoming Tech Troubles with the Digital Helpline - Peter's Story

Middle aged man sitting at a table using a laptop Case Studies
19 May 2025

Managing finances and food shopping with ease - Brenda's Story

Elderly lady sitting on a sofa using a mobile phone. Case Studies
19 March 2025

Making banking fit around your schedule - Rahwa's Story

Young Muslim woman sitting on a sofa, using a mobile phone. Case Studies
26 February 2025

Overcoming Language Barriers in Online Banking - Naser's Story

55 year old Asian man sitting on the sofa and using her mobile phone whilst smiling. Case Studies
5 February 2025

Removing online obstacles with a human touch - Claire's Story

 A 55 year old black lady sitting on the sofa holding her phone and smiling. Case Studies
28 January 2025

Enhancing Financial Stability with Pound Advice

Caucasian mother and daughter doing a heart shape with their hands Case Studies
20 December 2024

No Longer Locked Out and Left Behind

A 68 year old Caucasian woman sitting down and using a tablet device. Case Studies
26 November 2024

Overcoming online banking fears with the Digital Helpline

Aileen, 64, sitting on a sofa holding her tablet device and smiling. Case Studies
29 October 2024

Relieving Robert of his rent arrears through Pound Advice

Elderly Caucasian husband and wife looking at their bills Case Studies
30 August 2024

A Lifeline for Jane - Pound Advice

Young woman sitting on a sofa. She is smiling with her hands clasped in front of her. Case Studies
24 July 2024
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