Complaints

We are committed to providing a high-quality service to everyone we deal with. To do this we need you to tell us if we get things wrong so that we can put them right and help us continue to improve our services.

If you have a complaint you are able to contact us in the following ways:

Email: info@wearegroup.com

Telephone: 03333 444019

By Post: We Are Group, 3rd Floor Friars House, Manor House Drive, Coventry, CV1 2TE

Please find our service-specific complaints policies below.

MHCBS

View the complaints policy for the Mental Health Crisis Breathing Space (MHCBS) service here.

We Are Group

View our business complaints policy for all our current contracts here.

Image of a man shaking another mans hand, with other colleagues around

Data

View the data complaints policy here.