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Our Stories


View All Blog Post News

Empowering People with Debt Advice in the Cost of Living Crisis

Woman's hand resting on a calculator Blog Post
29 April 2024

Going the Extra Mile to Support Vulnerable Customers

A member of our contact centre on the phone to a caller Blog Post
24 April 2024

Artificial Intelligence: its origins and its social impact

Robotic hand representing Artificial Intelligence (AI) touches a human hand Blog Post
12 April 2024

'A Long-Term Settlement for Digital Inclusion' Roundtable

Photo of a London Bus driving past Big Ben Blog Post
3 April 2024

Achieving Social Impact and Operational Efficiency

Man working in Contact Centre smiling and wearing a headset Blog Post
3 April 2024

Changing Careers: Why it's scary and how you can make the leap

Man taking a step on to a zebra crossing. Only his legs are visible. Blog Post
25 March 2024

Reflections on The Impact Summit 2024

Blog Post
20 March 2024

Leading Operations with a Human Approach

A handshake Blog Post
20 March 2024

Women in Tech - Unlocking a Pool of Potential

Diverse group of women looking at a computer screen, demonstrating the power of women in tech Blog Post
8 March 2024
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