Online Civil Money Claims
Do you want to issue or respond to a money claim but need help to access and use the online form?
Our Digital Support Service is here to help.
A claim refers to a demand for money, for property, or for enforcement of a right provided by law.
Reasons for a claim being made can include:
- A faulty product
- A refund
- Being owed money for work completed
Who is the service for?
You may be eligible to use this free service if you:
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Don't have regular access to a device or the internet
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Don't feel confident completing online forms
Fees:
For the latest information on what fees there are when making an online civil money claim, visit the Gov.uk website.
If you need help paying the fee:
You may be able to get help with fees if you get benefits or are on a low income.
When applying for help with fees online, users are sent a reference number. When prompted, the help with fees reference number needs to be entered in the online civil money claim form.
A decision is then made about the application for help with fees.
Depending on what’s decided, users may be asked to pay some or all of the fee.
Contact us to receive free support:
Call us 03300 160 051
Text “FORM” to 60777
Email us support@wearegroup.com
Please be aware this service does not provide legal advice or technical support for issues encountered when filling in an online form (such as error messages and frozen pages).