Energy Advice

Available to residents in London, our free advice service provides practical advice that puts money back in your pocket.

Call our energy experts on 0113 518 4070

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Benefit Checks

Ensure you’re claiming all eligible benefits

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Electricity & Gas

Switch to better tariffs, understand smart meters, and reduce usage

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Financial Help

Discover grants and support for managing debts

Water Bills

Tips and advice to save money on your water consumption

About the appointment

One of our trusted experts will schedule your appointment for a date and time that suits you.

They will tailor it to your needs and offer free and impartial advice. Your appointment will last a maximum of 45 minutes.

To book your free appointment, you can call us on 0113 518 4070 or you can complete our online form here.

Phone lines are open Monday to Friday between 9 am to 5 pm (excluding public holidays).

Book your appointment here

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Customer feedback

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Energy Advice customer

"The lady called me and told me everything, then called again for a follow up. I benefitted from her advice. She said I could email her in the future. She was concerned about everything"

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Energy Advice customer

“the energy advice was good for high bills"

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Energy Advice customer

“They helped me sort some things out. They helped with my EON energy bill. They got me on an EON plan. They are also getting me a new fridge as my fridge was broken, so that was really helpful for me”

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Energy Advice customer

“Learned something new/beneficial”

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Energy Advice customer

“They gave me really good information on how to save energy. They told me what light bulbs to use, and they gave me advice about turning the electrical equipment off when we are out for the day. It was really good advice”

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Energy Advice customer

“They were really good, and they advised me what I could do and were quite helpful”

Feeling overwhelmed by rising bills? Take control with by booking a session for our free Advice Service, tailored to your household’s needs.

Book your appointment

This service is funded by our partner, UK Power Networks