We are proud to announce our new membership with Helplines Partnership (HLP), a leading charity supporting organisations the provide information, support, or advice via phone, email, text, or line. This partnership reflects our ongoing commitment to delivering exceptional support services for people in need, both face-to-face and remotely.
As an organisation rooted in providing Training, Advice, and Guidance, we recognise the importance of adapting to meet the diverse needs of those we serve. Whether offering support in-person or over the phone, we strive to ensure all individuals receive timely and impactful help.
Brad Moehringer, Partnership and Engagement Manager from the Helplines Partnership shared:
“We are pleased to welcome We Are Group to our community of members. They do a fantastic job in removing barriers that prevent people from accessing services and at Helplines Partnership we are looking forward to working with them to further enhance the great work they do.”
Through HLP's membership programme, we gain access to exclusive resources designed to strengthen our operations. These include networking opportunities with fellow organisations, expert-led training, and certifications that validate the quality of our services. This collaboration equips us to continually refine our approach, ensuring that every interaction is met with professionalism, compassion, and expertise.
The ability to provide effective non-face-to-face support has become increasingly vital. Many individuals face barriers that prevent them from accessing in-person services, whether due to location, mobility challenges, or personal circumstances.
By leveraging the tools and insights provided by Helplines Partnership, we aim to ensure that our remote support remains as impactful as our face-to-face interactions.