Become an Energy Advice partner and help us tackle fuel poverty

Having reached over 1 million people in 2025, our free Energy Advice service is there to provide support for reducing London households' energy usage and bills, whilst tackling fuel poverty. And we are looking to expand.

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About the service

According to Ofgem, £4.15 billion worth of household energy debt has accumulated in the first quarter of 2025, impacting 3.5 million households. By individuals coming through to our Energy Advice service they are receiving support that can see them become financially better off, and more in control.

Offered support for London households


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Electricity & Gas

Switch to better tariffs, understand smart meters, and reduce usage
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Water Bills

Tips and advice to save money on your water consumption
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Financial Help

Discover grants and support for managing debts
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Benefit Checks

Ensure you’re claiming all eligible benefits

Becoming a referral partner

By becoming a We Are Group partner, you will become part of the change we are making to tackle fuel poverty and support vulnerable households across London.

You will provide practical support to those in need, acting as the first point of contact for accessing free support, whilst teaching them how they can manage their energy usage and reduce living costs.

Partner benefits

By joining forces with us, you will be able to:

  • Have the opportunity to generate additional revenue
  • Have opportunities to collaborate on new initiatives and strengthen your organisation’s social impact

  • Contribute to reducing fuel poverty

  • Become part of a trusted and funded programme

Our Impact:

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£513,502 returned to households over 12 months through reduced energy bills and increased income.

 

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Supported more than 1,400 residents in 12 months, providing personalised advice and guidance.

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£413 average savings gained per customer.

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91% customer satisfaction score among supported users.

 

Useful documents

1. Becoming a partner leaflet

Download our leaflet to become a referral partner leaflet 

Download leaflet

2. Service user flyer

Download our service user flyer that has space for putting your contact information

Download flyer

3. Service user leaflet

Download our service user leaflet to share with your local community

Download leaflet