Question 1

Digital Skills Trainer

Accepted Answer

About We Are Group: A Social Impact Company whose whole reason for being is to deliver positive outcomes for our learners allowing them to better their lives and future potential by having access to digital and online services. We believe in introducing everyone to the digital world - going online, accessing services, products, and advice - one click at a time. If we can get people online, show them a new way, and guide them towards advice - we know we can help them unlock a more secure future. We believe in social impact. In fact, so much so, we’ve had Social Impact written into our charter: If there is no impact, we’re not even allowed to start the work. It means so much to us. We believe in bringing together education and technology to create opportunity and a future. When people unlock life chances, they bring more value to a whole community. What do our trainers do: Every year thousands of people across the UK get help from one of our trainers. People like you helping people with everyday digital-related problems. We get people online, get them the right advice and show them where they can get the help they need. The support could be teaching basic digital skills, financial inclusion or assisted digital where we support the learner to complete online forms. The work really makes a difference to the learner and helps empower and upskill them. About the role of a Digital Skills Trainer: Support the learner either face to face, virtually or on the telephone Assist learners one to one or in a group Assisted Digital- Complete forms for the learner Digital Inclusion- Train the learner and help upskill digital/ online skills Financial Inclusion- train the learner on online banking Ensure the learner goes away confident About you: Experience working with vulnerable adults either through local authorities, local council, government or volunteering Proficient in using Microsoft Office, internet and other digital platforms High level communication both verbal and written Someone who is patient and understanding of learner needs BPSS clearance or ability to gain clearance is essential Apply now for the role of a Digital Skills Trainer

Question 2

Mental Health Referral Partner

Accepted Answer

Salary: £20,000 Pro rata (£40,000 FTE)
Location: Friars House Coventry / Hybrid
Hours: 37.5 per week (willing to consider part time for right candidate)
Role type: 6 Month Fixed Term Contract

About We Are Group:

A Social Impact Company whose whole reason for being is to deliver positive outcomes for our learners allowing them to better their lives and future potential by having access to digital and online services.

We believe in introducing everyone to the digital world - going online, accessing services, products, and advice - one click at a time. If we can get people online, show them a new way, and guide them towards advice - we know we can help them unlock a more secure future. We believe in social impact. In fact, so much so, we’ve had Social Impact written into our charter: If there is no impact, we’re not even allowed to start the work.

It means so much to us. We believe in bringing together education and technology to create opportunity and a future. When people unlock life chances, they bring more value to a whole community.

What would your role at We Are Group look like?

The role of Mental Health Referral Partner will be responsible for generating new connections with NHS Trusts, Social Workers and organisations that support individuals through Mental Health Crisis to promote and raise awareness of the Mental Health Crisis Breathing Space (MHCBS) Scheme.

The role will be expected to increase the number of NHS trusts and other agencies that refer individuals to the MHCBS. The individual will engage with parties through a blend of marketing and sales approaches as well as attending and running events to promote the service.

What are we looking for

The role requires an understanding of the Mental Health Crisis Breathing Space and the Debt Respite Regulations as well as a background in; or knowledge of the types of organisations that might refer individuals to the scheme. We are looking for a confident and tenacious individual who has a great toolbox of skills to engage with people and organisations to build lasting relationships.

How do we recruit?

We Are Group realise that not everyone looking at this advert will tick every box that is listed, but we focus on mindset, passion, commitment to learn as well as skills set and experience. Skills are transferable, attitude is everything. So go ahead, apply, we’d love to see your CV.

We are committed to equality of opportunity across our organisation. We are also a Disability Confident employer and we are committed to safeguarding and promoting the welfare of learners and expects all staff and trainers to share this commitment.

We will endeavour to provide feedback on your application within 2 weeks of submitting your CV. The typical recruitment process for shortlisted candidates will be an initial phone/Microsoft Teams conversation with the recruiting manager and then if required this is followed up with a second interview.

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